Terms and Conditions

Dance Shred Terms of Use

These terms cover ‘one-off payments,’ ‘subscriptions,’ and ‘instalment packages.’

Our Website

1.1. By using this website provided by Dance Shred (“Us”) and any service contained within, you (“You”) accept these Terms & Conditions.

Customer Use

2.1. You must ensure the contact information provided during account creation or payment is accurate and up-to-date.
2.2. Our website is intended for individuals aged 18 or over who have the capacity to enter a binding agreement.

Account Integrity

3.1. During registration, you must create an account with a username and password. The information provided must be accurate and not misleading.
3.2. It is your responsibility to secure your username and password. These credentials should not be shared with others.
3.3. You are liable for any actions taken under your account. Inform us immediately if you suspect unauthorised access.

Product & Service Pricing

4.1. We strive to ensure pricing accuracy on our website. However, in case of errors, we reserve the right to cancel your order or contact you to amend the pricing details.
4.2. We reserve the right to modify product and service pricing without prior notice.

Your Order

5.1. Upon placing an order, you will receive an automatic confirmation email. This constitutes an offer to purchase our products or services.
5.2. We may delay or refuse orders with incomplete or unverifiable details, or in cases of suspected fraud.
5.3. If such issues cannot be resolved, a full refund will be issued to the original payment method used.

Charges and Payments

6.1. Once payment is successfully processed and your account is activated, you will gain access to the website content and services for the specified access period.
6.2. Subscription plans are charged periodically (e.g., monthly or annually) and are subject to a minimum term. Further details of minimum terms will be communicated during the checkout process.
6.3. Instalment plans allow you to spread payments over an agreed period. Access is granted for the specified duration after the first instalment is processed.
6.4. One-off payment plans grant access for a pre-defined period, as stated at the time of purchase.
6.5. All recurring payments will continue unless cancelled according to the terms outlined in Section 7.

Cancellation Rights, Defects, and Refunds

7.1. By purchasing our digital goods or services, you acknowledge that you waive your right to a refund under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013 once access to digital goods or services is granted.
7.2. If a service is found to be defective, we may provide an additional free period of service or offer a partial or full refund at our sole discretion.
7.3. Refunds will be processed within seven working days of acceptance.
7.4. Upon issuing a refund, your access to our services will be terminated, and all associated data/content will be deleted.
7.5. For instalment plans, cancellations are not permitted during the minimum term of the plan.
7.6. Subscription cancellations may be made after the minimum term. To cancel, you must provide at least three (3) days’ notice before the next payment is due by contacting us via email at support@danceshred.co.uk or through live chat.

Content Submission

8.1. Users may share content, such as comments, images, or videos, in spaces we manage, including but not limited to private groups on third-party platforms like Facebook. All such submissions are subject to these Terms & Conditions.
8.2. Content shared by users reflects their own views and opinions and does not represent the views of Dance Shred.
8.3. Users must not share content that:

  • Violates the rights of others.
  • Includes unlawful, harmful, or inappropriate material.
  • Misuses data obtained from other users.
  • Encourages illegal activity.
  • Misleads, impersonates, or defames others.
  • Transmits malicious software or disrupts services.
  • Infringes intellectual property rights.
  • Engages in spam or commercial promotions.
    8.4. Breaching these terms may result in a charge of £50 per instance of spam or unsolicited communication.
    8.5. This list of prohibited activities is not exhaustive.

Content Ownership

9.1. Users retain ownership of any content they submit.
9.2. By submitting content, you grant us a non-exclusive, royalty-free, worldwide licence to use, modify, and distribute the content for operational purposes.
9.3. You warrant that your content does not infringe third-party rights.

Content Monitoring

10.1. While we do not actively monitor user-submitted content, we reserve the right to remove any content at our discretion.

Suspensions or Termination

11.1. Accounts may be suspended or terminated without notice if these Terms & Conditions are breached.
11.2. Suspension lengths and reactivation are at our discretion.
11.3. Terminated accounts will have all associated data permanently deleted.

Access

12.1. While we strive for maximum availability, we are not liable for website downtime or performance issues caused by circumstances beyond our control.

Disclaimer

13.1. The content on our website is for general informational purposes only and does not replace professional advice.
13.2. Consult a healthcare professional before starting any fitness programme, especially if you have existing health conditions.
13.3. If you experience adverse symptoms during exercise, stop immediately and seek medical attention.
13.4. Use of our services is at your own risk. We are not liable for any injuries, damages, or outcomes resulting from the use of our fitness plans or content.
13.5. We do not guarantee specific results, as outcomes depend on individual circumstances.

Customer Complaints

14.1. We aim to respond to complaints within five (5) working days. Please contact us at support@danceshred.co.uk.

Privacy

15.1. We are committed to protecting your privacy and comply with the General Data Protection Regulation (GDPR). For more details, please refer to our Privacy Policy.

Events Outside Our Control

16.1. We are not liable for delays or failures caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, or industrial disputes.

Licence

17.1. We grant a licence to access website content for personal use only.
17.2. This licence prohibits reproducing, copying, or hosting our content without written permission.

Copyright

18.1. All content, graphics, and layouts are copyrighted by Dance Shred and its subcontractors unless otherwise stated.

Severability

19.1. If any part of these Terms is found invalid, the remaining provisions remain enforceable.

Waiver

20.1. Our failure to enforce any rights under these Terms does not constitute a waiver of those rights.

The Consumer Rights Act 2015

21.1. These Terms & Conditions comply with the Consumer Rights Act 2015. In case of conflict, the Act will take precedence.

Your Statutory Rights

22.1. These Terms do not affect your statutory rights.

Entire Terms & Conditions

23.1. These Terms constitute the entire agreement between you and Dance Shred.
23.2. We may update these Terms from time to time to reflect changes in legal, operational, or regulatory requirements. Notice of significant changes will be provided via email or on our website.

Jurisdiction

24.1. These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English Courts.

Promotions

  • Discounts and offers (e.g., NHS £15 off codes or first-payment discounts) apply to new subscribers only and are subject to specific terms outlined at the time of purchase.

Contact Details

Dance Shred (Vici Digital Ltd)
c/o Aspreys Accountants Ltd, 1607 Wellington Way, Weybridge, KT13 0TT
Email: support@danceshred.co.uk

These Terms and Conditions were last updated on 18th November 2024.

 

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